3dcart Review: Best eCommerce Platform for Aspiring Online Entrepreneurs
Starting an online business doesn't require technical skills. However, it is important that you only equip yourself with the right tools. Finding the right tools for your eCommerce business is tricky but not difficult. You can easily scroll through tons of options online. You just need to conduct due diligence to know if it's the right tool for your unique requirements.
In setting up your eCommerce website, you have to be keen on avoiding the common mistakes by eCommerce entrepreneurs. For instance, one may quickly settle with a platform with lots of cool features. While many tools provide tons of advanced and sharp features, these features may be a nuisance to you once your store becomes operational. You may also make the mistake of choosing a platform that is not scalable enough to support your growing business. Others settle with anything that "looks good" without having real objectives other than starting with anything that seems to work.
When it comes to an eCommerce platform, choosing the best platform for your business will significantly affect your online store operations. Before signing up for an eCommerce platform, you must know its features, costs, customer support, scalability, SEO friendliness, mobile-friendliness, and security. The right eCommerce tool must make it easy for your customers to scroll through your website and make each transaction seamless and secure. A defective eCommerce tool, on the other hand, will give you a terrible online store, which consequently gives your customers a hard time navigating around your shop. Thus, the potential loss of sales for your products or services.
Some of the most popular eCommerce platforms are Shopify, BigCommerce, and 3dcart. In this blog, we’ll give you an in-depth review of 3dcart and what it offers – its usability, customer management, inventory management, checkouts, shipping, and other pros & cons to give you a better understanding if 3dcart will work for your business.
An all-in-one eCommerce tool
3dcart has been in the retail and eCommerce industry since 1997. With over 20 years of experience, 3dcart is considered a pioneer in the eCommerce industry. Despite being one of the longest-running eCommerce companies, 3dcart still manages to keep up with the ever-changing eCommerce world. For instance, 3dcart is a SaaS solution, which essentially means that it is on the cloud – thus, no need to worry about managing your server or continuously updating applications.
3dcart has all the fundamentals and advanced features needed to build your eCommerce website, including inventory control, customizable checkout, category management, shipping tools, order management, store design, and a full suite of marketing & SEO tools above all.
3dcart's user dashboard organized neatly, giving users easy access to all the most commonly used features on the platform. You'll also see an overview of your online store performance on your dashboard.
Marketing and SEO Toolkit
With 3dcart, your marketing efforts will come in handy, including group discounts, coupons, gift registries, and more. For abandoned checkouts, you can take advantage of the abandoned cart notifications to remind your potential customers to complete their orders. There's also available email templates for your email marketing campaigns to make your life a bit easier. You can also distribute quality content to drive customers in by creating your blog page.
Regarding optimizing your products and website, 3dcart offers you SEO friendly tools, including customizable meta descriptions and page titles, image alt tags, and more.
Every entrepreneur wants a good looking website that will make customers feel good about online shopping. Luckily, 3dcart offers a good selection of free and paid templates for your eCommerce website. If you still want to customize your chosen template further, the Core Theme Editor will enable you to do so. You can also use 3dcart's drag-and-drop HTML editor to insert text and images on your site pages easily. Lastly, if you want your site to look the best, but you just don't have the skill and time to do it yourself, you can have 3dcart's designers to do it for a fee.
This platform enables you to build any kind of web store, including drop shipping, apparel, furniture, electronics, books, downloadable e-books, event tickets, subscriptions, and many more. 3dcart lets you upload unlimited products that enable you to sell your entire inventory right away packed with complete details and multiple photos – no coding skills required. You can easily create categories to make it easy for your customers to navigate around your store.
For your convenience, you can also customize option sets for products with countless variants and take advantage of bulk import and export features and make bulk edits. In terms of managing inventory, you can effortlessly control your store’s inventory levels and restock with the built-in Purchase Order module.
With 3dcart, there's no limit in only selling through your web store. You can also sell personally through 3dcart's iPad POS or any other third-party POS solution. You can also integrate your store with eBay and Amazon to sell across several eCommerce sites without leaving 3dcart's dashboard.
Are you thinking of going global? 3dcart has integrated international payment gateways, which enables you to sell worldwide, effortlessly.
3dcart lets you choose between a one-page or three-page checkout to speed-up conversion. Your customers will also get real-time costing with 3dcart’s tax calculator and shipping calculator. In terms of security, all checkout transactions are secured with 256-bit SSL encryption.
Reporting & Business Analytics
If you’re looking for an eCommerce platform with robust reporting capabilities, then you’re in luck. 3dcart offers a powerful reporting tool that lets you generate reports for countless categories from inventory levels, payments and shipping, product sales, customer statistics, and many more. All of these reports can also be sorted by period, product type, and profit shares, above all.
3dcart makes dropshipping a breeze with its built-in drop shipping features. One of these is that you can quickly set up automatic emails to your supplier once you get a new customer order. You can also add in your supplier's address as the product origin to accurately calculate shipping costs. To add to this, 3dcart offers integration with dropshipping tools, including AliExpress and Doba, among others.
Online shipping poses the highest risk for security threats in customers. Thus, it also requires the highest quality of security. The good thing is that 3dcart offers all the fundamental security features required on an eCommerce website. The platform is Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant. Each plan also gets a 256-bit SSL certificate to secure your entire website.
The platform boasts a record of 99.9% uptime, so you are guaranteed your website almost never sleeps. 3dcart also conducts daily backups of users' information with data centers monitored 24/7. You also enjoy CloudFlare's Content Delivery Network (CDN) that will speed up the transfer of your store's data to your customers' devices. To top it all off, CloudFlare's CDN includes DDoS attack protection to secure your site – giving your online store maximum security.
Other than the ones mentioned above, 3dcart boasts several advanced features in shipping and email hosting. Every plan in 3dcart has a complimentary hosted email account, giving your business a professional look. Concerning shipping, 3dcart offers advanced tools to make shipping hassle-free, including label printing and tracking number generation - all inside 3dcart's dashboard. You also get to split the shipment for multiple locations and access exclusive discounts via shipping integrations.
Pricing and Subscription Packages
3dcart offers five different plans that fit any kind of online business from startup to enterprise-level, specifically – Startup, Basic, Plus, Power, and Pro store plans.
The basic plan is the Startup store, priced at $19.00 per month or $17.10 per month for an annual subscription. With this plan, you get to upload unlimited products and enjoy unlimited bandwidth. This plan also comes with two hosting email accounts, which are perfect for new online stores wherein only the owner manages it.
Next is the Basic plan, which costs $29.00 per month or $26.10 per month for an annual subscription. This plan has everything on the Startup store plan plus two staff users and five hosted email accounts, which will work for stores with two administrators.
Then we have the Plus store plan priced at $79.00 per month or $71.10 per month for an annual subscription. Like the previous plans, it can also handle unlimited products, powered with unlimited bandwidth. You also get up to five staff user accounts and ten hosted email accounts.
The most popular above all the plans is Power store plan, which costs $129.00 per month or $116.10 per month for an annual subscription. It also holds unlimited bandwidth and works for unlimited products. This plan is perfect for growing eCommerce sites that require ten staff users and ten hosted email accounts.
Lastly, we have the Pro store plan at $229.00 per month or $206.10 per month for an annual subscription. Best for larger eCommerce sites that require at least 15 store administrators. This plan comes with 30 hosted email accounts.
Aside from the individual plan inclusions, all plans include domain registration, shopping cart, secure web hosting, built-in blog, 50+ mobile-ready themes, Facebook store, unlimited bandwidth, API access, and integration with over 100+ payment providers – all with no transaction fees.
If you're still unsure about signing up for 3dcart, they offer a 30-day money-back guarantee, making it 100% risk-free. You can try the services first and opt-out anytime within 30 days. You just need to take note of the fine print before jumping in.
Customer Service & Reliability
The last thing any eCommerce entrepreneur would want is to lose potential sales due to website timeouts, checkout blockages, and other issues. This is why having 24/7 access to customer helpdesk is essential.
The good thing is that 3dcart offers 24/7 customer support through phone, email, and live chat (for urgent matters). Also, you can always submit a web ticket and wait for a customer agent to get in touch with you. For impatient customers, you may also reach them through their social media pages via Facebook, Twitter, and Instagram.
However, if you're into the DIY method – you can also check 3dcart's self-help resources. 3dcart has an extensive knowledge base that will help you get tips in getting started and in solving underlying issues of your store. You can also get useful information with 3dcart's YouTube video tutorials, Webinars, Blogs and Newsletters, and Support forum.
Aside from all its features and benefits, 3dcart also has a fair share of disapproving feedbacks. Some users say that the platform has a moderate learning curve, which essentially means that it may be challenging to use at first. Others say that 3dcart's add-ons come at a steep price point, which may become an issue depending on your specific needs. If you're the artsy type, then you might also find most templates lacking. However, there are lots of available customizations available to upgrade your website anytime.
Managing an online store can be overwhelming. You have to continually be on top of everything, especially when it comes to inventory management, financial planning, customer service, marketing, supplier communication, and all other stuff. 3dcart can help you with all of that just by using a single platform.
We believe that 3dcart is a powerful eCommerce tool for online entrepreneurs. The subscription plans offer excellent value for money with its advanced features and built-in tools, paired with round the clock customer support. 3dcart also proves to be the right choice as it can support your business growth with its scalability. While some users view the moderate learning curve negatively, we think it's worth investing in to utilize the advanced tools that 3dcart offers.
We surely recommend 3dcart for online entrepreneurs who are looking for an all-in-one solution to run their online stores. How about you? Have you tried 3dcart?
What do you think?
Let us know in the comment section below!
eCommerce Paradise was created by Trevor Fenner of Seattle, Washington in 2015 to help you, the entrepreneur, to start and scale your own eCommerce business. Trevor owns multiple 7-figure eCommerce stores and is a digital nomad, traveling the world while working remotely with the help of his team of virtual assistants from around the world. Trevor is currently located in Bali, Indonesia, and is a passionate skateboarder, surfer, scuba diver, photographer, environmentalist, outdoorsman, fitness and tattoo enthusiast.
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