Best eCommerce Platform 2020
Looking for the Best eCommerce Platform for your business?
Starting your eCommerce store means finally realizing your modern-day entrepreneurial dreams. However, many people get intimidated by the technicalities that come with it. Besides your business plan, you have to understand all the technical facets that come with the back end of eCommerce, including domain registration, hosting, integration to third-party apps, etc. All of these are difficult to understand if you don’t have a background in IT.
The good thing is that nowadays, setting up a store online doesn’t require any coding skills unlike before. Fortunately, there are available platforms that you can utilize to establish your web store. In this blog, we’ll go through the best eCommerce platforms that you can use to build your eCommerce store successfully.
But first of all, what makes a good eCommerce platform?
How to Spot an Excellent eCommerce Platform?
In signing up for an eCommerce platform, here are the key features that you need to check to make sure it can serve all your needs.
Massive Selection of Themes for Different Industries
Your eCommerce Platform must provide you with tons of templates and themes for your store. You should be able to swim into a massive pool of templates from professional-looking to funky-looking.
Its theme selection shall encompass different site categories and be flexible enough for you to customize depending on your chosen aesthetics. Besides that, your chosen eCommerce platform must be user-friendly enough not to require coding for every change in element.
Shopping Cart Plug-ins and Add-ons
In every eCommerce shop, the main goal is to sell. However, if your shopping cart is difficult to use, or is problematic, you’ll be driving your customers away. That is why it’s critical that you go with an eCommerce platform that offers shopping cart plug-ins and add-ons.
Choose an eCommerce platform that can optimize the checkout process and improve your customers’ consumer journey. Besides, having an award-winning storefront is useless if your order processing is problematic.
Our generation today use phones more than any device. That is why your eCommerce site must work correctly on mobile phones. It’s not enough that you have a nicely designed website; you also have to make sure that all elements are also reflected correctly on a mobile phone.
Many websites make the mistake of neglecting this feature. It’s not enticing to scroll through a webstore, especially when there are elements that are not fit for a mobile phone.
Customer Support Reliability
This feature is the most important among all the aspects mentioned above. It doesn’t matter if you have the best eCommerce store if you don’t have reliable support to back you up. An eCommerce store should be online 24/7. Thus, it’s imperative that you have technical support available to assist you 24/7. It’s also essential that you make sure there are good user reviews, which can attest to an eCommerce platform’s reliability.
Now that you understand what constitutes an excellent eCommerce platform, we can now check the brands that made it to the list!
Best eCommerce Platform for Drop Shipping
Shopify is a managed hosting eCommerce platform that allows you to set up a professional eCommerce store that allows you to sell any type of product (physical or digital), service, or membership program.
- Massive selection of free themes and templates
- Fully customizable
- Allows you to sell unlimited products
- In-depth store analytics
- Built-in order automation
- Collaboration tools with your team members
As one of the best eCommerce platforms available today, Shopify offers 24/7 customer support via phone, live chat, and email. This feature provides you the assurance that you can get any problem solved any time of day or night.
- Shopify Basic costs $29 monthly (and 2.9% + 30¢ per transaction)
- Shopify Plan costs $79 monthly (and 2.6% + 30¢ per transaction)
- Advanced Shopify costs $299 monthly (and 2.4% + 30¢ per transaction)
- Shopify Plus pricing starts at $2000 monthly
Why should you choose Shopify?
Shopify offers everything that you need to run an eCommerce site. It gears you up with the necessary tools to build your store, provides you room for scalability and growth, gives you the flexibility to customize your store and the support you need to run a business 24/7. It has everything you need in a single solution.
I’ve spent the last decade selling things online. I’ve been through a lot. I’ve used eCommerce platforms like eBay, Amazon, eCrater, Bigcommerce, Volusion, Woocommerce/WordPress, but my favorite is Shopify.
If you want to read my in-depth review of Shopify, check out the link below.
#2 Shopify Plus
Best eCommerce Platform for Large Scale Online Businesses
A large enterprise comes with a complex technical infrastructure. Shopify Plus’ scalable solution provides unlimited bandwidth, almost 100% uptime, and unrestricted sales volume to support big scale eCommerce shops for such needs.
- Streamlined eCommerce operations
- Optimized for conversion
- Global coverage
- Multi-channel commerce
- In-depth Analytics
- Launchpad for grand campaigns
- Migration in 90 days or less
Like Shopify, Shopify Plus offers 24/7 customer support via phone, live chat, and email. Of course, Shopify Plus customers get higher priority. You can also take advantage of its community forums and help center if you want a better understanding of the platform.
It’s also important to note that Shopify Plus offers a Launch Manager to assist your businesses through the signup and starting phase. You also get access to its Merchant Success Manager to help the business grow within the platform continuously.
Since Shopify Plus focus on enterprise-level businesses, there is no specific pricing set to it. The main reason is that Shopify Plus needs to have a full understanding of the business in general first, before proposing the system. Thus, each pricing scheme is tailor-fit to every business, based on its complexity, size, and requirements.
However, one thing to note is that Shopify Plus’s pricing scales upwards together with the client’s revenues.
Why should you choose Shopify Plus?
Shopify Plus is a powerful tool for larger online businesses, its outstanding features will make an excellent support for enterprise-level operations, without a doubt. With an impressive international fulfillment network and built-in analytics and insights, and powerhouse support, it is by far the best enterprise-level eCommerce platform available.
If you want to know more about Shopify Plus, check out my review article through the link below.
Click Here to Read my Review Article on Shopify Plus
Best eCommerce Platform for Beginners
3dcart has been in the retail and eCommerce industry since it was established in 1997. With over 20 years in the industry, 3dcart is one of the pioneers in the eCommerce industry, providing its users with a robust and straightforward eCommerce solution.
3dcart has all the fundamentals and advanced features needed to build your eCommerce website, including inventory control, customizable checkout, category management, shipping tools, order management, store design, and a full suite of marketing & SEO tools above all.
- Massive Theme and Templates Selection
- Powerful Inventory Management for all kinds of industries
- Multi-channel storefront
- Seamless Checkout Process
- In-depth reporting and business analytics
- Dropshipping features
- Comprehensive security features
3dcart offers 24/7 customer support through phone, email, and live chat (for urgent matters). You can also always submit a web ticket and wait for a customer agent to get in touch with you. For impatient customers, you may also reach them through their social media pages via Facebook, Twitter, and Instagram.
- Startup Plan costs $19.00 per month or $17.10 per month for an annual subscription.
- Basic Plan costs $29.00 per month or $26.10 per month for an annual subscription.
- Plus Plan costs $79.00 per month or $71.10 per month for an annual subscription.
- Power Plan costs $129.00 per month or $116.10 per month for an annual subscription.
- Pro Plan costs $229.00 per month or $206.10 per month for an annual subscription.
Why should you choose 3dcart?
3dcart is a powerful eCommerce tool for online entrepreneurs. The subscription plans offer excellent value for money with its advanced features and built-in tools, paired with round the clock customer support. 3dcart also proves to be the right choice as it can support your business growth with its scalability.
To know more about 3dcart’s features and pricing inclusions, read my full review article below.
Best eCommerce Platform for Small Businesses
Since 2009, BigCommerce has been providing a robust eCommerce solution to its customers. This powerful SaaS platform has served over 90,000 online stores in 120 countries and has achieved impressive growth in the eCommerce solutions space.
- Perfect for B2C and B2B businesses
- Mobile Optimization
- Global coverage
- Multi-channel commerce
- Real-time Analytics
- Seamless integrations with third-party apps
- Massive Theme Collection
BigCommerce offers a dedicated 24/7 technical support, with supplemental Account Management, Solution Architecting, Technical Account Management, Implementation Project Management, and in-house Catalog Transfer Services.
- Standard Plan starts at $29.95 per month and comes with the essential eCommerce tools to jumpstart your webstore
- Plus Plan starts at $79.95 per month comes with everything on the Standard Plan, plus a bunch of marketing tools to grow your business.
- Prop Plan starts at $299.95 per month and comes with everything on the Standard and the Plus plans, and tons of comprehensive features for better scalability.
- Enterprise Plan has custom pricing. It has the best features required to run your webstore; a BigCommerce specialist will assess your business needs and recommend the perfect plan for you.
Why should you choose BigCommerce?
If you’re looking for a flexible, reliable, and robust eCommerce system, BigCommerce is a good choice. It allows you to simplify ecommerce management while building significant traffic, generating higher conversions, and benefiting from its industry-leading expertise. Besides, BigCommerce designs and creates tools that fuel business growth, so you’re sure to scale your business.
Want to know more about BigCommerce? Check out my full review article in the link below.
Since you already understand what makes a good eCommerce Platform, I hope you will successfully build your store in no time. By using the eCommerce Platforms that we’ve listed above, you’re sure to build your webstore faster, as enabled by the platforms’ comprehensive and functional features – all while making your life easier.
What do you think of the list? Do you have other brands in mind? Drop us a comment below!
eCommerce Paradise was created by Trevor Fenner of Seattle, Washington in 2015 to help you, the entrepreneur, to start and scale your own eCommerce business selling high-ticket products online with the drop shipping fulfillment method so you can make more profit per sale, have a sustainable and evergreen online business, get started with very little upfront investment, and live a location independent lifestyle. Trevor owns multiple 7-figure High-Ticket Drop Shipping eCommerce stores and is a digital nomad, traveling the world while working remotely with the help of his team of over 10 virtual assistants from around the world. Trevor is currently located in Bali, Indonesia. Trevor is also a passionate skateboarder, surfer, scuba diver, photographer, environmentalist, outdoorsman, fitness and tattoo enthusiast.
AFFILIATE DISCLOSURE: Some of the links on this page may be affiliate referral links. I will get a commission from the vendor when you make a purchase after clicking them at no added cost to you. As a result, many of them also provide you with a special discount just for using my link. You can go directly to their support if you have any issues with their software or product.