LiquidWeb Review: A Five-Star Web Host
LiquidWeb Review: A Five-Star Web Host
Every business needs a powerful hosting to keep its business online 24/7. While there are many web hosting services available, not all provide quality services for its users. If you’re the IT head, you won’t settle for a good-enough web hosting, of course, you’d look for the best web hosting that will make your online operations as seamless as possible. If that’s the case - then you’re looking at the higher end of the web host spectrum.
In getting a web hosting provider, there are so many factors that you have to consider before sealing the deal. For starters, it’s always vital that you define your objectives clearly. Once you do, you should be able to drill down to the best option following your requirements. Some businesses may opt for managed hosting plans so they wouldn’t have to maintain their servers, support teams, and infrastructure. While it’s a good thing that this service is available, it might be stressful for some, especially when you fall into the trap of a flimsy web host.
Liquid Web is one of the best Web hosting services out there – and when we say the best, we mean five star and world-class quality. We assume you already know what to expect for a five-star service – a steep price point. In this blog, we’ll give you a closer look at Liquid Web in terms of its reputation, reliability, flexibility, scalability, and more. We’ll give you insights on what to expect with Liquid Web and essentially – if Liquid Web is as good as what they say.
About Liquid Web
For over 22 years, Liquid Web has been providing web hosting services for enterprise-level customers. To date, it houses over 250 professionals who power its services and support over 45,000 customers globally. The company boasts ten data centers located across the US and in Amsterdam. Regarding customer support, this high-ranking web host takes pride in its 59-second response rate through phone, chat, and helpdesk support. If this is true, then Liquid Web is not one to downplay.
Liquid Web offers some of the top-of-the-line Web hosting packages in four categories: Managed WordPress hosting, Managed WooCommerce, Cloud VPS hosting, and Dedicated hosting. Let’s see below why Liquid Web is famous for its excellent speed, reliability, and stability.
In this digital age, most leads come from online searches. Thus, if you’re not online 24/7, you lose potential sales. Making sure your website never sleeps is the most critical job of every web host. The last thing that you would want is to receive notifications saying your site is down.
The good thing is that Liquid Web is well-known for being dependable at all times. The Liquid Web serves you with 99.9% uptime - nothing less. To further prove it, you can effortlessly search for hundreds of its user testimonials online.
Free site migration
If you have an existing website from another web host, migrating is seamless since Liquid Web will do it for free. Thus, no need to worry about all those processes, you can start getting hosted on Liquid Web in no time.
eCommerce friendly hosting
Managing an eCommerce business is overwhelming. Thus, it’s essential to get a Web hosting partner who can effectively do the job so you can focus on growing your business. The Liquid Web offers high performance hosting solutions for both eCommerce startups and giants. These solutions provide you with ample security and fast speeds to support your scalability. With Liquid Web, you get 24/7/265 on-site support, SSL certificates, fully managed servers, dedicated or cloud infrastructure, offsite backups (for dedicated servers only), and PCI compliance scanning services.
All of these features are available for you regardless of the hosting plan that you decide to choose – be it Dedicated, VPS, or Managed WooCommerce. It is also essential to know that Liquid Web’s hosting solutions are 100% compatible with top eCommerce platforms, including Magento, WooCommerce, PrestaShop, OpenCart, and X-Cart among others.
Excellent Customer Support paired with Massive Resources
The thing we admire about Liquid Web is that it offers a powerful web hosting and the most helpful customer support. Liquid Web provides 24/7/365 human support. That focus of the term “human” is essential since you don’t want to be talking to automated emails and bots and hope your issues will be solved instantly. Liquid Web offers one of the best human customer support there is, if not the best. It boasts a 59-second initial response guarantee for its phone, chat, and helpdesk channels. Talk about five-star service, right?
Besides all these channels for urgent matters, Liquid Web also boasts countless resources that you can use as a guide in almost everything from resource articles to case studies to webinars. These resources shall enable you to get answers to all your questions.
Liquid Web has a massive knowledge base. It includes getting started guides, user manuals, how-to tutorials, necessary fixes, and technical series if you want to deal with technicalities on your own. For in-depth tutorials, you can easily register for webinars, which include both technical and non-technical topics. They also release regular blogs that include informational articles to keep you on the lookout for the latest updates.
If you’re looking at how Liquid Web works through the eyes of actual customers, you might want to look at Liquid Web’s Case Studies to see which industries they have worked in and if your business process is related to some of their clients.
Aside from all that, Liquid Web also produces Store Builders Podcast. This podcast helps business owners on how to run an eCommerce website effectively. Three gurus host the podcast: Ryan Cowden, a seasoned podcast host; Chris Lema, an eCommerce expert, and Liquid Web’s VP for products; and James Sowers, a digital marketing expert. With new episodes regularly, this dynamic trio will give you fresh and helpful insights on how to grow your online business with the right mindset and tools.
Unbeatable Customer Loyalty
As a fully managed web hosting provider, Liquid Web’s customer satisfaction might be a bit difficult. However, that is not the case with Liquid Web. Liquid Web has over 45,000 customers located in over 150 countries. This number equates to over 1.5 million websites under Liquid Web’s management. The brand also boasts some well-known brands in its pool of clientele; this includes The Home Depot, FedEx, Motorola, and National Geographic, to name a few.
Like any other business, one may think that while the customers are growing, the quality of service is getting worse. The good thing is that saying does not apply with Liquid Web garnering a Net Promoter Score of 67.
A Net Promoter Score measures the loyalty of a brand’s customer relationships. It’s an index that ranges from -100 to 100 and tells customers’ willingness to recommend a brand’s products or services to others. A positive score means good, while 50 is excellent, and 70 being world-class. With Liquid Web’s NPS, it just falls short in being world-class. Other tech companies behind Liquid Web include Cisco at 38 and BlueHost at 46.
Advanced Security Features
Any business sees security as one of the most critical factors in getting a web host. Luckily, Liquid Web has ample security features, including SSL, VPN, malware detection and removal, and DDoS attack protection. Aside from this, Liquid Web conducts nightly backups to make sure all your site data is intact. These security features are available in most packages, for the smaller plans, you might have to purchase these features as an add-on. With all these features, you’ll have peace of mind that your website has all the tools to fight back potential attacks and fully secure your data.
Not into Shared Web Hosting
As explicitly stated in the previous paragraphs, Liquid Web belongs at the higher end when it comes to the price point, already expected as a five-star web hosting. Thus, if you’re a small-time player or a beginner in this field, then Liquid Web might not be the best option. Why? It’s ultimately because Liquid Web’s plans are advanced and built for more prominent entities with complex requirements. For smaller businesses and individuals, BlueHost or HostGator might be a sound choice.
Managed WordPress plans
For WordPress site owners, subscribing to one of Liquid Web’s WP plans might be a good option. Liquid Web has teamed up with Nexcess to offer you the best Managed WP hosting plans there is. With this team’s Managed WordPress hosting plans, you’re sure to get the best of your WordPress site. Each subscription plan comes with enhanced site speed, free migration, automatic plugin updates, image optimization plugins, and expert support 24/7.
Also, Liquid Web has custom-built servers with advanced speed features to optimize your WP site’s speed and performance. Liquid Web’s WP hosting plans are categorized into six packages starting for as low as $19 per month and as high as $999 per month. We’ll go through each subscription plan below for you to get a better understanding of each package.
The basic package is the Spark plan priced at $19 per month and $190 for a whole year. The kit includes 15GB storage space, 2TB bandwidth, 30-day backups, unlimited email accounts, Beaver Builder Lite (drag and drop WP page builder), iThemes Security Pro, and iThemes Sync. All of this is good for a single site.
Then we have the Maker plan priced at $79 per month and $790 for a whole year. This plan has 40GB of storage, 3TB bandwidth, 30-day backups, unlimited email accounts, Beaver Builder Lite, iThemes Security Pro, and iThemes Sync – all good for up to five websites.
Next is the Builder plan for up to 25 websites at $149 per month and $1,490 per year. The Builder plan has everything on the Maker plan plus an upgrade to 100GB storage space and 5TB bandwidth.
Then we have the Producer plan at $299 per month and $2,990 per year. The plan is suitable for up to 50 websites and comes with everything on the previous packages plus 300GB storage space and 5TB bandwidth.
If you’re handling a hundred websites, then the Executive plan is perfect for you. This plan includes everything on the Producer plan plus 500GB storage space and 10TB bandwidth – all at $549 per month or $5,490 per year.
The grandest WP plan of Liquid Web is the Enterprise plan priced at $999 per month and $9,990 per year – perfect for up to 250 websites. The WP plan has everything from the previous packages plus bigger allowances with 800GB storage space and 10TB bandwidth.
Managed WooCommerce plans
If you’re an eCommerce entrepreneur, then this might sound interesting to you. Liquid Web, together with Nexcess, offers Web hosting solutions specifically for this niche through the Managed WooCommerce Hosting plans. With Liquid Web’s capability and resources partnered with Nexcess’ eCommerce expertise, you’ll be sure to get superior site performance.
There are five kinds of plans to choose from, depending on your business type, scale, and needs. You can choose from – Starter, Creator, Standard, Growth, and Enterprise plan. Plans range from $19 per month to $999 per month.
The first is for startups, the Starter plan starting at $19 per month. The Starter plan comes with 30 GB Storage, 3 TB Bandwidth, and ten premium features. The Starter plan is best for a single eCommerce site with a max of 500 orders per hour.
Then we have the Creator plan for those handling up to 3 eCommerce stores with a max of 1,000 orders per hour. The Creator plan comes with 60 GB Storage, 5 TB Bandwidth, 14 Premium Features, Beaver Website Builder, and Iconic WP, among others. This bundle starts at $79 per month and $790 per year.
Next is the Standard plan good for up to 10 eCommerce stores with a max of 3,000 orders per hour. The Standard plan costs $299 per month or $2,990 a year. It comes with 5 TB Bandwidth, 19 Premium Features, Beaver Website Builder, Iconic WP, Dropshipping via ShopMaster, Marketplace via DokanPro, and Jilt Pro.
For enterprise-level companies, you might want to look at the Growth plan. This plan starts at $549 per month, which can accommodate up to 20 stores with a maximum of 5,000 orders per hour. The Growth plan comes with 500 GB Storage, 10 TB Bandwidth, 21 Premium Features, Beaver Website Builder, Iconic WP, Dropshipping via ShopMaster, Marketplace via DokanPro, Jilt Pro, and Glew.io.
Lastly, we have the Enterprise plans for companies with up to 30 online stores and a max of 10,000 orders per hour. This package starts at $999 per month and $9,990 per year. The plan features everything from the previous subscription plans plus 800 GB Storage, 10 TB Bandwidth, 22 Premium Features, and ElasticSearch.
Aside from all that, building and managing your eCommerce stores will be simple with the following features: Massive options for store themes, mobile-optimized and responsive design, comprehensive plugins, different product segmentation, staff accounts, store management capabilities, SEO functionalities, and more.
VPS hosting plans
Liquid Web’s managed VPS hosting gives you the capability of a dedicated server and scalability of cloud hosting. Each Liquid Web’s VPS plan boasts Gigabit Bandwidth, Unlimited Sites with InterWorx, Plesk and cPanel, a Dedicated IP Address, CloudFlare CDN, Server Secure Advanced Security, Integrated Firewall, DDos Attack Protection, Root Access, Easy Scalability (upgrade or downgrade), and 100% Network and Power Uptime SLAs. Liquid Web’s VPS plans between Linux and Windows, which are further divided depending on the RAM.
For those who prefer Linux hosting, you get to choose from 2GB RAM, 4GB RAM, 8GB RAM, to 16GB RAM plans. The Linux plan comes with 2GB RAM and includes 2 vCPU, 40 GB SSD Disk Space, 10 TB Bandwidth, choice of the control panel (InterWorx, Plesk Web Pro, cPanel Pro), plus a free 100GB Backup – all for $59 per month. Next is the 4GB RAM plan with everything on the previous plan plus 4 vCPU and 100 GB SSD Disk Space, which costs $99 per month. Then we have an 8GB RAM package with 8 vCPU and 150 GB SSD Disk Space – all priced at $139 per month. Last is the 16GB RAM plan priced at $189 per month with everything in the previous packages plus a whopping 200GB SSD Disk Space.
For those who prefer to run their websites using Windows OS, you can choose between having a 4GB RAM, 8GB RAM, and 16GB RAM. Unlike Linux, Windows hosting plans do not offer a 2GB RAM plan. For starters, Liquid Web provides a 4GB RAM plan with 4 vCPU, 100 GB SSD Disk Space, 10 TB Bandwidth, Plesk Onyx, and a free 100GB Backup – all for $129 per month. Then we have the 8GB RAM plan with everything on the 4GB plan plus an upgrade to 8 vCPU and 150 GB SSD Disk Space, all priced at $169 per month. For the grandest Windows hosting plan, you get 16GB RAM with 200GB SSD Disk Space plus everything on the previous subscription plans, all at $219 per month.
With advanced features like CloudFlare CDN, enhanced security, build-in backups, and DDoS attack protection, your website is sure to get an additional layer of security, faster speeds, unmatched data protection, and recovery, and comprehensive protection to prevent attacks.
Cloud Dedicated Hosting plans
Liquid Web’s dedicated hosting plans combine the capabilities of a traditional dedicated server and a cloud platform scalability. Like any other web hosts, Liquid Web’s dedicated hosting is built for maximum flexibility to bring out your site’s best performance. These fully-managed and feature-rich plans are sure to address all your site requirements and more.
Liquid Web’s Managed cloud hosting plans start for as low as $169 per month. Initially, you can choose among the three pre-defined plans, or you can customize your subscription plan depending on what suits your business needs.
The smallest package is Intel Xeon E3-1230 v5 and comes with 4 cores, 7.7GB RAM, 220GB SSD RAID 1, 5TB bandwidth, and choice of the control panel (InterWorx, Plesk Web Pro, cPanel Pro) – all at $169 per month. Then we have Intel Xeon E3-1230 v5 and features 4 cores, 15GB RAM, 452GB SSD RAID 1, plus everything on the previous plan, all priced at $179 per month. Then we have an upgraded Intel Xeon E5-2620 v3 equipped with 12 cores, 32GB RAM, and 917GB SSD RAID 10. For more substantial requirements, you can customize your plan and get up to 28 core processors, 128GB RAM, SSD & SATA storage, and more.
Free 14-day trial
Unlike other web hosts, Liquid Web does not offer a money-back guarantee. However, Liquid Web does offer a 14-day trial wherein you get all the features to test the platform yourself in terms of its speed, security, and functionality. The thing we love about this is that you can quickly sign up without giving out your credit card details.
Do we recommend Liquid Web?
Liquid Web is a mighty web host – without a doubt. With excellent uptimes, reliable customer support, killer features, and golden price tag, it is indeed a five-star web hosting service provider. Its services are simply miles ahead of the competitors, not to mention its customers’ brand loyalty.
Since Liquid Web does not offer shared web hosting packages, its managed VPS, WooCommerce, and cloud Dedicated hosting plans its spot in the elite web host spectrum.
If you’re looking for a more affordable option, you might want to look at other web hosts like BlueHost and HostGator – however, don’t expect that you will get the same five-star experience.
On the flip side, if you’re in the business of managing multiple websites and need a robust hosting provider, we recommend Liquid Web.
What’s stopping you from signing up for Liquid Web’s free 14-day trial? Click on the link below to sign up!
eCommerce Paradise was created by Trevor Fenner of Seattle, Washington in 2015 to help you, the entrepreneur, to start and scale your own eCommerce business selling high-ticket products online with the drop shipping fulfillment method so you can make more profit per sale, have a sustainable and evergreen online business, get started with very little upfront investment, and live a location independent lifestyle. Trevor owns multiple 7-figure High-Ticket Drop Shipping eCommerce stores and is a digital nomad, traveling the world while working remotely with the help of his team of over 10 virtual assistants from around the world. Trevor is currently located in Bali, Indonesia. Trevor is also a passionate skateboarder, surfer, scuba diver, photographer, environmentalist, outdoorsman, fitness and tattoo enthusiast.
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