What is Outsourcing?
Outsourcing is essentially hiring a virtual assistant who is located in another country that will work for less than it would cost to hire an employee in the USA. Tons of big business and small businesses do it and there are some great websites that help you do it.
Best Outsourcing Websites
There are many websites that offer to connect you with virtual assistants all over the world, but in this article, I've narrowed it down to my top 5. Here are my favorite and in my opinion, the best outsourcing websites for High-Ticket Drop Shipping eCommerce businesses.
Fiverr.com is a website that offers gigs for as low as $5. You can hire freelancers to do all sorts of things for you from building your website to creating explainer videos, graphics for your website to product page sales copy. I use Fiverr for most of my project-based work as it's easy to purchase and easy to keep track of the work. They have a great reviews system which makes it easy to find only the best freelancers for your work.
OnlineJobs.ph is a website that offers access to a database of Filipino virtual assistants that are available for part-time or full-time work depending on your needs. They have lots of talent that will do work for a fraction of what you would pay for similar work in the USA and they also have tons of unskilled labor that can do simple research or data entry for pennies-on-the-dollar.
Upwork is a great place to find high-quality freelancers from around the world for various jobs. I used them a lot back in the day but since I've grown my business, I've found Fiverr and Online Jobs as reliable enough and less expensive for the most part.
Freeeup.com is a website that vets their freelancers before they send them their best freelancer for your position. It's best to focus on hiring specialists here but they have tons of awesome talent.
Freelancer is another great platform for hiring specialists to do project-based work for your online store. It's comparable to Upwork price-wise.
How To Automate and Outsource Your High-Ticket Drop Shipping Business
Growing a high-ticket drop shipping eCommerce business can get hectic and stressful. However, you can establish a method to the madness if you create systems and procedures to automate your high-ticket drop shipping business, then hire virtual assistants to run those systems for you. In this article, I aim to tackle some of the common problems you'll run into as you grow and scale and how to go about creating systems to automate those procedures and what you can outsource.
Building a team is key to your longterm success and sanity as well as the continued growth of your business. It pays to invest in training people as you can not only delegate daily tasks but you can also take a break from running your business and take a vacation once in a while. Here are the top 5 things we focus on automating as we build each high-ticket drop shipping eCommerce store. Team building is key to automation, so let's go over the top 5 things you'll want to build teams around doing to automate your business.
- Customer Service and Sales
- Building your website
- Running your marketing campaigns
- Supplier and vendor relations
- New business development
Customer Service and Sales
It's important not to get caught up in the day-to-day customer service because as the CEO of your business, your main focus should be on growing the business. You need to create a system that anyone can follow for handling simple every-day tasks, then hire virtual assistants to run them for you.
Building your website
This is one of the most arduous tasks for many entrepreneurs and marketers because it can take lots of time to learn how software and technology platforms work, not to mention they're constantly changing. It's important that you find a freelancer or two who you can call upon to make quick changes to your website when you need to. You can even hire a virtual assistant full-time just to build your website for you as you continue to grow your business.
Running your marketing campaigns
Marketing is the life-blood of your business, so it goes without saying that someone needs to be in your marketing campaigns on a daily basis tracking results, implementing new campaigns, optimizing current campaigns, and giving your website team feedback on what is hot and trending so they can focus on optimizing those parts of your website.
Supplier and Vendor Relations and New Business Development
You should definitely do your own supplier and vendor relationship building work in the beginning, but as time goes on, it's more professional to have a team of people who work directly with your suppliers to make sure you're always getting the latest information about their inventory and products. This team will work with the website and marketing team to ensure all the various parts of your business are updated constantly.
You should always be seeking new business. This could either be finding new suppliers, partnering with influencers, or finding new avenues of marketing that are hot and trending yet have low competition. You can do this work yourself but it pays to outsource it and has that virtual assistant report back to your website building, marketing, and vendor relations team so that you can always be working on building your business.
This is key to the success of your eCommerce business. You need to have a full-time content creator on staff. This person will write sales copy for product pages, buying guides for collections, and informational articles for your blog. They will work with the marketing department to ensure every piece of new content gets syndicated through various marketing channels. You should also hire a video producer to create sales videos, informational videos, and buying guide videos for your company as this will greatly enhance your ability to close sales and get you tons of traffic from Youtube.
Learn how Dylan managed to scale his high-ticket drop shipping business past six-figures per month in revenue with a team.
List of Virtual Assistant Skills
There is many specific tasks you can hire virtual assistants to do to build your online business. Here I'll give you some of these skills you'll want to hire for as you grow.
- Virtual Assistant
- Wordpress Developer
- SEO Expert
- Graphic design
- Social Media Marketing
- PHP Developer
- Content Writer
- Amazon expert
- Sales Representative
- Marketing Specialist
- Shopify Developer
- Video Editor
- Data Entry Specialist
- Web Developer
- Project Manager
- Facebook Marketing
- Lead Generation
- Infusionsoft Specialist
- eBay Listing
- Customer Service
- Google Adwords
- Web Designer
- PPC Expert
- Ecommerce Expert
- iOS Developer
- Photoshop Expert
Keep in mind that it's important to always focus on hiring specialists because you'll get the best results from your workers. This means hiring someone who is good at research to do research and hiring someone else who is good at customer service to do your customer service. Don't have your customer service person do research for you and vice-versa, at least not too much, as it will be something they don't know how to do and thus they aren't good at so you will get lower-quality results.
Why Hire Full-Time in the Philippines for Customer Service?
- They speak English
- They're honest loyal hard working intelligent
- They aren't entrepreneurial
- They're capable of learning and doing daily tasks for you
- They only cost $200-$700 per month for full time work
Resources for Outsourcing to the Philippines
Emails to use to hire someone
How to hire someone on online jobs webinar
create a spreadsheet with columns (name, project, instructions link, notes, hours)
Track hours at TrackLabor.com
Share social media accounts: http://video.replacemyself.com/mpp-training/MPP-BASIC-Employer-Sharing-Social-Media-Acct-Access.mp3
What to outsource
Screen recording software that uploads on the fly
You can also configure Jing to upload your videos via FTP to your own web host so you can create as many videos as you like.