Are you looking for the best live answering service and the best virtual receptionist service? A way to outsource your business in a way that is easy and low cost? But you don’t have the necessary training or you are not ready to hire a full-time virtual assistant.
Well, I have a solution for you. You may have been looking online and you saw different virtual receptionist services and that’s why you found this video because you are interested in a service called PATLive.
I use and recommend PATLive. In this article, I will talk about why I use them and what is the reason why it is one of the best ways to your business especially when you are trying to run an eCommerce business from overseas or you are going to be traveling on a long trip.
PATLive is a phone answering service. The customer places the call to your business, PATLive answers as your business and their agents serve as an extension of your team.
You will have complete control.
- You forward your current number to the PATLive number.
There are 4 easy and flexible ways for you to get your phone calls ringing into our contact center:
Forward your current number to PATLive 24/7
Forward your current number to PATLive at a scheduled time as needed.
Forward your current number to PATLive after 3 unanswered rings
Port your current number into PATLive.
- PATLive’s team of over 150 virtual receptionists answer every call from our state of the art facility in Tallahassee, FL.
You will get to find out who your virtual receptionist is going to be.
- PatLIve’s proprietary call scripting software allows our agents to sound just like a member of your own team.
You can create a script for them. This will help them close sales.
- You can do a bunch of things like Appointment Scheduling, Call Screening, Cal Transfers, Dispatching, Emergency Response, Event Registrations, Frequently Asked Questions, Help Desk Support, Lead Collection, Location & Directions, Message Taking, and Order Processing.
- After they answer and handle the call per your direction, they will provide a synopsis with as little or as much detail as you request.
PATLive agents can work directly in your web-based CRM, eCommerce platform or ticketing system. You will receive the same notifications and details as if you had taken the action yourself.
Real-time Call Summaries
Elect to receive an email and/or SMS message immediately following each call with a summary of the action(s) taken and the information collected from the caller.
Daily Batched Call Summaries
Alternatively, receive a daily email with a CSV attachment detailing all of the calls answered in the prior day.
All of your call summaries can go to the same email address or we can direct information from specific actions to different people or teams.
$149/month with 75 Live Answer Minutes
$269/month with 200 Live Answer Minutes
$399/month with 350 Live Answer Minutes
$629/month with 600 Live Answer Minutes
$999/month with 1000 Live Answer Minutes
How to sign up for PATLive
You can find this special offer for a free trial if you use my affiliate link. Click eCommerceParadise.com/PATLive. It is a free 14-day trial so you can test out their agents so you can see how it works. They provide 24 hours which is really awesome.
For an eCommerce business, you can use them to do Order Processing.
To get started:
- Get a Number, or Forward Your number to them.
- Configure Your Custom Call flow
- Receive a call summary for every call
However, the best solution is to hire and train a dedicated full-time virtual assistant to your store but this does cost somewhere between $500-$1000 a month but PATLive is much less expensive.
Grab the free 14 days. Click the link: eCommerceParadise.com/PATLive.