Virtual Post Mail Review: Features, Pricing, and User Experience
Virtual Post Mail is a service that lets people receive their physical mail online. It can be useful for business owners, travelers, or anyone who wants to manage mail without visiting a mailbox. This review explains if Virtual Post Mail is worth using and what users can expect from its features.
Some people want to know if mail scanning, secure storage, and forwarding actually work as promised. The review covers real user experiences and explains how the service compares to other options. Readers can find out if it handles packages well, keeps information private, and offers good value for the price.
What Is Virtual Post Mail?
Virtual Post Mail is a digital mail service for individuals and businesses. It lets users view, manage, and organize their postal mail online. Services can include scanning, forwarding, and secure storage for physical documents.
Overview of Virtual Post Mail
Virtual Post Mail acts as a virtual mailbox for those who cannot always access their physical mail. It is useful for people who travel or work remotely, as well as businesses that handle mail from different locations.
The service offers a street address where users can receive mail and packages. Staff scan the outside of each envelope and upload images to the user's secure online account. Clients can then choose to have mail opened and scanned, forwarded to another address, or even shredded.
Additional features include check deposit services, package forwarding, and document storage options. These tools help keep all mail organized and accessible. It also supports registered agent services, which may be important for business clients.
How Virtual Post Mail Works
After signing up, users receive a real street address assigned to their account. All mail sent to this address goes directly to the Virtual Post Mail facility.
Incoming envelopes and packages are logged and scanned into the system. Users get notified by email or through the online dashboard when new items arrive. They can log in to view images and instructions can be given for each piece of mail.
Possible instructions include:
- Open and scan contents
- Forward the mail or package
- Deposit checks
- Store or shred mail
Virtual Post Mail uses secure online storage for scanned documents. This makes it easy to search past mail and download files if needed. Mailing address options are available in several states, which can help businesses manage operations across the country.
Key Features and Services
Virtual Post Mail provides several tools for managing physical mail online. The platform is designed for users who need a secure, remote solution to handle mail, packages, and check deposits.
Mail Forwarding
Mail forwarding allows users to receive mail at a unique address provided by Virtual Post Mail. When mail arrives, staff scans the front of each envelope and uploads the images to the user's digital mailbox.
Users can then decide whether to have mail forwarded, opened, stored, or destroyed. Forwarding options include standard postal service and express shipping.
The service supports forwarding mail to locations in the U.S. and internationally. Shipping rates depend on the destination and carrier. Tracking numbers are provided for shipped items. Virtual Post Mail charges for postage and a small handling fee, which are clearly listed in the user's account.
Virtual Mailbox
The virtual mailbox gives users digital access to all their incoming mail and packages. Mail is first scanned as an image of the envelope, which appears almost immediately in the online account.
From the dashboard, users can request mail to be opened and scanned. The contents are then securely uploaded as a PDF. Sensitive information stays protected since only authorized staff handle it.
Users can archive, download, or delete scanned documents. The virtual mailbox also organizes mail by sender, date, and type, making it easier to manage. The platform stores all mail securely, and users can access their records anytime.
Check Depositing
Check depositing lets users deposit checks received by mail directly to their bank account, without visiting a branch. After receiving a check, users fill out an online form with deposit details. Virtual Post Mail then prepares and mails the check to the user's bank using tracked mail.
Supported banks include most major U.S. institutions. Only checks that meet the company’s criteria are eligible for this service. There is a processing fee per check, and users can monitor deposit status online.
This feature is best for small businesses, freelancers, and people who receive payments through the mail.
Package Receiving
Virtual Post Mail accepts packages from all major carriers, including UPS, FedEx, USPS, and DHL. Packages are verified and logged in the user’s online account with photos.
The service stores packages in a secure warehouse for a set period, usually up to 30 days, before additional fees apply. Users can request package forwarding, consolidation, or return shipping.
Consolidation combines multiple packages into one shipment to save on shipping costs. Options for shipping include domestic and international delivery. Tracking and insurance are available for all outgoing packages.
Common package types handled:
- Online retailer orders
- Business inventory
- Documents and forms
- Personal items
Virtual Post Mail Pricing and Plans
Virtual Post Mail offers several plans with monthly fees and different allowances. Prices and features depend on the needs of small businesses, digital nomads, and individuals who want a virtual mailbox.
Pricing Structure
Virtual Post Mail uses a flat-rate monthly fee for each plan. Pricing starts at $20 per month for the basic plan and increases with extra features like more incoming mail or extra recipients. Plans are billed monthly, and users can change or cancel anytime.
There are no setup fees. Each plan covers a set number of free mail scans, mail recipients, and physical mail forwarding. Additional mail items, scans, or recipients beyond plan limits have extra charges. For example, extra scans usually cost $2 per scan, and forwarding costs depend on package size and shipping method.
A price table is available on the company’s website for current rates. Users can choose between addresses in California, Nevada, and Delaware, which may have slight price differences.
Plan Options
Virtual Post Mail has three main plans:
| Plan | Monthly Price | Incoming Mail/Month | Free Scans | Recipients | Digital Mailbox | Check Deposit |
|---|---|---|---|---|---|---|
| Starter | $20 | 25 | 10 | 2 | Yes | Yes |
| Plus | $35 | 75 | 20 | 5 | Yes | Yes |
| Business | $60 | 150 | 50 | 10+ | Yes | Yes |
All plans include secure storage, online mail viewing, and the ability to deposit checks remotely.
The main differences between plans are mostly about mail volume and number of users. Businesses can use the Business plan for teams or multiple business names. If a user needs more, they can add services for a fee.
Each plan supports mail forwarding, package receiving, and shredding options. These features help users pick the right plan for their actual mail needs.
User Experience and Interface
Virtual Post Mail focuses on making its platform easy to use and accessible. The main features target efficiency, remote management, and responsive support.
Dashboard Usability
The Virtual Post Mail dashboard is clearly labeled and organized. Users can see a list of incoming mail as soon as they log in. Each mail item includes a scan thumbnail, sender info, and date received.
Actions like viewing scans, requesting mail forwarding, shredding, or downloading documents are available with one or two clicks. Navigation menus run along the side or top, depending on device, so users can switch tasks easily.
The dashboard updates in real time when new mail arrives or when actions are completed. Filters and search functions help users find specific letters or parcels quickly. For businesses with multiple users or addresses, account switching is straightforward.
A simple view and minimal clutter help users focus on important actions. The dashboard does not require any special software—only a web browser.
Mobile Access
Virtual Post Mail offers a mobile-optimized website but does not provide a dedicated app. Users can access the platform through browsers like Safari or Chrome on smartphones and tablets.
Key features like viewing mail, downloading files, and requesting forwarding are all available on mobile. Buttons and text fields are easy to tap and read on small screens.
While loading times are generally fast, attachments with high-quality scans may take a bit longer to open on slow connections. There is no offline mode, so an internet connection is required at all times.
Below is a quick summary of mobile features:
| Feature | Available on Mobile? |
|---|---|
| Mail Viewing | Yes |
| Scanning Download | Yes |
| Forwarding | Yes |
| Shredding Request | Yes |
| Notifications | Browser-based Only |
Customer Support
Virtual Post Mail has several customer support options, including live chat, email, and an online help center. Users can reach out to agents during business hours for direct answers to questions or assistance with their account.
The help center covers common topics such as address setup, pricing, and how mail handling works. Most articles are simple and include step-by-step instructions or screenshots.
Email responses from support typically come within 24 hours on weekdays. Live chat is the fastest way to get help, although it is only available at set times. There is no phone support, but the resources offered cover most needs.
Business customers can request custom support for special situations, including mail volume changes or address edits.
Pros of Virtual Post Mail
Virtual Post Mail offers strong advantages for business owners and frequent travelers. It is known for saving time and helping keep sensitive mail safe.
Time-Saving Benefits
Users can check their mail online from anywhere. This means no one needs to visit a physical mailbox or wait for paper mail to arrive. Mail arrives digitally as soon as it is received and scanned by the service.
Virtual Post Mail also allows users to forward, download, or shred documents with a click. This cuts down on paperwork clutter and helps users organize files easily. Automated email notifications show when new mail comes in, so there’s no guesswork involved.
Key time-saving features:
- Remote mail access
- Digital document management
- Easy forwarding and shredding
- Real-time notifications
For small business owners, this can help them handle business from different locations. Remote workers and people who travel often do not have to worry about missing important mail or business documents.
Security and Privacy
Virtual Post Mail helps protect customers' privacy by not letting strangers handle their mail. All staff members are background-checked before they can work with mail items. Secure buildings with surveillance cameras monitor mailrooms 24/7.
Mail is stored in facilities with controlled access, which lowers the risk of theft or loss. When mail is scanned, sensitive details are kept safe. Virtual Post Mail uses encryption to protect scanned documents and personal data online.
The user controls what happens to each piece of mail, such as keeping, shredding, or forwarding it. For people worried about mail left in public mailboxes, Virtual Post Mail offers a safer, private option.
Cons of Virtual Post Mail
Users should be aware of some limits and issues before relying on Virtual Post Mail for all their mail needs. There are several factors that could affect convenience, price, or access to features.
Potential Drawbacks
Privacy concerns may be a problem for people who are not comfortable with an outside service handling their mail. Users must trust Virtual Post Mail to keep their documents safe and secure. Although the company uses security measures, there is always some risk with third-party mail handling.
Delayed mail delivery can be frustrating. Physical mail must be scanned and uploaded, which might slow down how quickly users see important documents. Sometimes packages can take longer to reach users because they are sent through another step.
Cost is another point to watch. The price may be higher than using a normal PO Box or traditional mailbox, especially for people who get a lot of mail or need frequent scanning. There also might be extra charges for features like check deposits, extra scans, or physical forwarding.
Service Limitations
Not all types of mail and packages can be accepted. For example, some government documents, legal papers, or certain packages may not be accepted by Virtual Post Mail. Users should check first if the service fits their needs.
Address options are sometimes limited. Virtual Post Mail offers only a few real street addresses in certain states. This limits choices for people who want a local address in another area.
Some features are not unlimited. There may be caps on how many items can be scanned, stored, or forwarded each month unless the user pays extra. For businesses that receive a lot of mail, these limits could cause problems or extra fees.
International shipping from Virtual Post Mail can also be costly and may take longer than expected. Tracking and reliability might not match standard mail services in every case.
Who Should Use Virtual Post Mail?
Virtual Post Mail works well for people who want a digital way to manage postal mail. This service is useful for busy professionals, businesses, and travelers.
Small businesses and remote companies can use Virtual Post Mail to handle mail and packages without renting a physical office. This makes it easier to keep business and personal mail separate.
Frequent travelers or digital nomads benefit from having a steady mailing address, even when they move to new places often. Their important documents are scanned and uploaded, so they stay connected wherever they are.
Virtual Post Mail can also help expats and people living overseas who still need a U.S. address. This can make tasks like banking or receiving government mail easier.
Key groups who may find Virtual Post Mail useful:
| Group | Reason for Use |
|---|---|
| Small Businesses | Manage business mail remotely |
| Travelers/Digital Nomads | Access mail from any location |
| Expats | Maintain a U.S. mailing address |
| Freelancers | Keep home address private |
| Remote Companies | Handle team mail in one place |
Anyone looking for greater privacy, better organization, or access to mail online may consider using Virtual Post Mail.
Verdict: Is Virtual Post Mail Worth It?
Virtual Post Mail offers a reliable way to manage mail online. Users no longer need to check a physical mailbox. Instead, they get digital access to mail and packages anywhere with internet.
Strengths:
- Convenient digital mailbox
- Real street addresses
- Packages can be forwarded
- Mail scanning on request
Many businesses find this service helpful. Freelancers and remote workers can also benefit. It is useful for those who travel often or do not want to share a home address.
| Pros | Cons |
|---|---|
| Easy online access | Monthly fee required |
| Helps with privacy | Limited locations |
| Package forwarding | Extra fees possible |
The service is not free, and some may find costs add up. Users should check if a location is near enough to meet their needs. People should also think about how often they will use the service.
Some users may want more features. Others may prefer to handle their mail in person. Each person or business must think about what works best for them.