CRM

Kixie is a solid power dialer, but it’s not the right fit for every sales team, and the quarterly billing plus per-minute costs push some buyers to look elsewhere. I put together this list for Ecommerce Paradise readers comparing options before committing to a dialer for their outbound sales team, whether that’s for a growing […]

Kixie’s pricing page lists three simple numbers, and none of them are what you’ll actually pay once your team is dialing at real volume. I put together this breakdown for Ecommerce Paradise readers who are past the “maybe we need a dialer” stage and are actually trying to budget for one, because the published per-seat […]

A CRM without a properly built pipeline is just an expensive contact list. I’ve watched plenty of Ecommerce Paradise readers sign up for Capsule CRM, drop their contacts in, and then never build out the actual pipeline stages that turn a contact list into a working sales process. This guide walks through doing it right […]

Most small businesses do not need an enterprise CRM with a thousand configurable fields. What they need is something that tracks contacts, deals, and follow-ups without a six-week onboarding process. That’s the whole idea behind Ecommerce Paradise readers asking me for simple CRM recommendations instead of the usual Salesforce-style suggestions. I’ve tested and researched the […]

Pipedrive comes up constantly when readers of Ecommerce Paradise ask me about CRM options, since it’s one of the most visually distinct sales tools on the market. Both Pipedrive and Capsule aim at small, lean sales teams, but they take genuinely different approaches to getting there. Here’s the full breakdown. If you’re running high-ticket dropshipping […]

Nutshell markets itself directly at Capsule’s audience, so it’s one of the questions I get most from readers of Ecommerce Paradise comparing CRM options. Both platforms chase the same goal: keep things simple for small teams that don’t want an enterprise CRM’s complexity. Here’s exactly where Capsule and Nutshell actually differ, and which one fits […]

Capsule CRM isn’t the right fit for every business, and I hear from readers of Ecommerce Paradise regularly asking what else is out there. Maybe you need deeper marketing automation, a flat-rate pricing model instead of per-user, or a more visual pipeline. Here are the seven best Capsule CRM alternatives worth considering in 2026, and […]

Every week I get some version of the same question from readers of Ecommerce Paradise: “how much does Capsule CRM actually cost once you factor in the extras?” The published price list only tells half the story, so I broke down every plan, every add-on, and where the hidden costs actually show up. If you’re […]