TeamViewer is one of the best-known remote desktop tools, and it is also one that people leave. The TeamViewer pricing page I reviewed splits licenses into single users, teams, and enterprise, but it shows no prices, and it says subscriptions are annual and renew every 12 months unless you cancel at least 28 days before the term ends. People look for TeamViewer alternatives when the price is unclear, or when they only need to reach one computer from the road. I run my own stores and teach high-ticket dropshipping at Ecommerce Paradise, so I judge remote access tools by what they cost per year and how safely a small team can use them.
Everything below comes from each vendor’s own page as I reviewed it in October 2026. Where a page does not show a number, I write “not shown” instead of guessing. That matters here, because the TeamViewer and AnyDesk pages I could read showed no prices at all. Prices and plans change often, so confirm them before you sign up. Some links in this article are affiliate links, which means I may earn a commission if you sign up, at no extra cost to you.
Remote access is a support tool, not a business model. If you are still deciding what to sell, start with my guide to what high-ticket dropshipping is before you spend money on software.
TeamViewer Alternatives at a Glance
| Option | Starting price | Free option | Best for |
|---|---|---|---|
| AnyDesk | Not shown on the page I reviewed | Free personal version | Small teams with many managed devices |
| Splashtop | Solo at $6 a month, billed annually | Free trial length not shown | Individuals and small teams that want clear prices |
| Zoho Assist | Not shown on the page I reviewed | Free plan, 15-day free trial | Support teams that already use other Zoho tools |
| RustDesk | Individual at $11.88 a month, billed annually | Free plan | Owners who want a self-hosted setup |
| Chrome Remote Desktop | No price stated on the page | Not stated on the page | Reaching your own computer from anywhere |
Remote access helps you run a store, but it does not build one. If you want a high-ticket store built for you with the products and suppliers lined up, start here. See the done-for-you store build →
What TeamViewer Costs and Where It Falls Short
The TeamViewer pricing page lists three license categories: for single users, for teams, and for enterprise. It describes TeamViewer Tensor as a fully customized enterprise license with single sign-on, auditability, and premium 24-hour support that requires an SLA. Prices for the plans are not shown, and the enterprise price is quote-based.
The page lists add-ons such as Asset Management, Endpoint Protection, Device Monitoring, and Mobile Device Management, each with a 30-day free trial. It also says only the expert needs a license, and session participants do not. Billing is annual, and the navigation mentions a 30% discount for non-profit and education customers without giving terms.
The drawback for a small store team is the missing price on the page. When you cannot see what a plan costs, you have to request a quote or start checkout to find out. That is one reason people compare it with tools that publish their prices.
How to Pick a TeamViewer Alternative
Start with what you do on the other end. Reaching your own computer while you travel is a different job from supporting customers or letting a virtual assistant use a work machine. A tool built for one can be overkill or too limited for the other.
Next, count your devices and users. Some plans limit how many computers you can manage, and some limit how many people can connect. Check those numbers against your team before you compare prices.
Finally, think about security. Remote access gives another person control of a computer, so look at two-factor authentication, session logs, and permission settings. My Slack alternatives guide covers team chat tools you can pair with remote access.
1. AnyDesk
AnyDesk lists a free personal version and paid Solo, Standard, Advanced, and Ultimate plans on its pricing page. Each paid plan is shown as “per month (billed annually)” with the amount missing in the content I could read, so prices are not shown here. Monthly billing is not mentioned.
The comparison table lists Solo for one licensed user with 3 login devices and up to 100 managed devices. Standard lists 20 licensed users and up to 500 managed devices, and Advanced lists 100 licensed users and up to 1,000 managed devices. The column mapping in the table was ambiguous, so confirm the limits on the live page.
Listed features include file transfer, switch side in session, remote restart, remote printing, and two-factor authentication. Single sign-on and an on-premises option are listed in the table without saying which plans include them. AnyDesk suits teams that manage many devices and are willing to confirm the exact price before buying.
2. Splashtop
Splashtop publishes the clearest set of prices among the commercial tools here. The pricing page shows Remote Access Solo at $6 a month billed annually at $72, Pro at $8.25 a month per user billed annually at $99, and Performance at $13 a month per user billed annually at $149. Enterprise is custom.
Solo lists unattended access from any device, file transfer, and remote print. Pro adds multi-monitor support, user role and access management, chat, and session recording, with up to 3 users able to connect to one computer. Performance adds 4:4:4 color accuracy, 240 FPS capability, and USB passthrough.
The page also lists Remote Support SOS starting at $22 a month per concurrent tech license, billed annually at $259 or $399, without saying which price matches which option. Monthly billing for the Remote Access plans is not shown, and the free trial length is not shown. Splashtop suits owners who want published prices and a plan sized for one person or a small team.
3. Zoho Assist
Zoho Assist lists Remote Support and Unattended Access plans. The pricing page shows that Remote Support has Standard with 2 concurrent sessions, Professional with 4, and Enterprise with 6, and each technician can run unlimited ad-hoc sessions. Unattended Access lists Standard and Professional tiers with unlimited technicians.
The page shows a currency selector and a Monthly or Yearly toggle, with yearly saving more than 15%. No plan prices appear in the content I could read, so prices are not shown here. A free plan is mentioned without listing its features, and a 15-day free trial with no credit card is listed.
Professional adds mobile device support, scheduled sessions, session notes, and rebranding. Enterprise adds session recording, remote script execution, and webhooks. Zoho Assist suits support teams, especially those that already use other Zoho tools.
4. RustDesk
RustDesk is different because its pricing page describes self-hosted plans rather than a hosted service. Free costs $0 and lists online status and community support. Individual is $11.88 a month billed annually with 1 login user and 20 managed devices, and Basic is $23.88 a month billed annually with 10 login users and 100 managed devices.
Individual lists 2FA, a web console, an address book, and an audit log. Basic adds OIDC single sign-on, LDAP integration, and a custom client generator. A Customized plan lists extra users at $1.20 each and extra devices at $0.12 each.
Paid plans are annual only, and licenses do not auto-renew. A trial license is not shown, since the page says to contact the vendor. RustDesk suits owners who are comfortable running their own server or paying someone to do it.
5. Chrome Remote Desktop
Chrome Remote Desktop is Google’s browser-based option. The page lists remote access to your home or work computer from a phone, tablet, or another computer, along with remote support and screen sharing. It says the service is built on Google’s infrastructure and uses WebRTC.
Google’s support article says setup works on Mac, Windows, or Linux, and that you can connect from a mobile device with the app. It lists some limits: an access code works only once, and while sharing you must confirm every 30 minutes that you want to continue. Sessions are described as fully encrypted.
Neither page states a price, so confirm the cost before you rely on it. I could not find session limits or a limit on registered computers on the pages I read. Chrome Remote Desktop suits owners who mainly want to reach their own computer while traveling.
What Each Option Costs Per Year
These figures are my own math from the listed prices. They leave out tax and add-ons, and where a page does not show a price I say so.
Splashtop Solo is $72 a year, Pro is $99 per user, and Performance is $149 per user. Three people on Pro would be $297 a year. RustDesk Individual is about $143 a year and Basic is about $287, both billed annually.
TeamViewer, AnyDesk, and Zoho Assist do not show prices on the pages I could read, so I cannot give a yearly figure for them. Chrome Remote Desktop states no price on its pages. Ask for a quote or start a trial to see real numbers before you compare totals.
Which Option Fits Which Store Owner
If you travel and want to reach your own computer, Chrome Remote Desktop and Splashtop Solo are the two to test first. Splashtop lists a published price, and Chrome Remote Desktop is a browser-based option from Google.
If you run a small support team, Zoho Assist lists session limits by plan and a 15-day trial. If you manage many devices, AnyDesk lists device limits up to 1,000 on Advanced.
If you want control over your own server, RustDesk lists self-hosted plans. If TeamViewer already works for you and you know the price you pay, there may be no reason to move.
Features Worth Paying For
Unattended access comes first. It lets you reach a computer when nobody is sitting at it, which matters if you work from the road. Splashtop lists it on Solo, and AnyDesk lists managed devices on its plans.
Security comes second. Look for two-factor authentication, session recording, and access controls. AnyDesk lists two-factor authentication, Splashtop lists session recording on Pro, and RustDesk lists 2FA on Individual.
Session limits come third. Zoho Assist lists concurrent session limits by plan, and AnyDesk lists outgoing connections. If several people need to connect at once, check these numbers first.
Using Remote Access for a High-Ticket Store
High-ticket stores often depend on a few key tasks: confirming a quote, checking an order, and fixing a store problem. Remote access lets you or a helper do those from anywhere. If you sell on Shopify, most store work happens in the browser, so you may need remote access only for desktop tools and files.
Be careful what you share. Keep banking, supplier logins, and personal files on a computer a helper never touches. My guide to finding suppliers for high-ticket dropshipping explains which supplier details deserve the most protection. My high-ticket niches list is a good place to start if you are still choosing what to sell.
A Simple 30-Day Test Plan
Pick one tool and connect two computers. Time how long setup takes and how well the connection holds on your normal internet. Try it on a phone too if you plan to use it on the road.
Test the features you will actually use, such as file transfer and unattended access. Check the quality when you work on a spreadsheet or a design file, not only when you click around. Note any prompt that blocks the session.
At the end of the month, repeat the test with a second tool. Keep the one that connected fastest and felt safest, and cancel the other.
Costs to Watch as You Grow
The first cost is the billing term. TeamViewer lists annual subscriptions that renew every 12 months, and RustDesk lists annual-only paid plans. Read the renewal terms before you subscribe.
The second cost is the number of users and devices. Splashtop Pro is priced per user, and RustDesk lists extra users and devices as add-ons. Add up your real numbers before you compare totals.
The third cost is add-ons. TeamViewer lists paid add-ons such as device monitoring, and Splashtop lists a separate Remote Support line. Budget for them if you need them.
Moving Away From TeamViewer Safely
Do not remove TeamViewer from your computers the day you pick a new tool. Install the new one first and test it on each machine. Keep the old one until you are sure you can reach every device.
Write down which computers you connect to and who has access. Remove access for anyone who no longer needs it. Change any password you shared during the move.
Tell your team what changes and when. A short note with the new connection steps prevents confusion and missed sessions.
When TeamViewer Is Still the Right Pick
TeamViewer may still make sense if you already have a license and your team knows the tool. It also lists enterprise features such as single sign-on and audit logs, which larger teams may need. Moving a working setup adds risk, so make sure the savings are worth it.
If you only need to reach your own computer occasionally, a lighter tool will likely do. Match the tool to the job, and do not switch only because a list told you to.
Hiring Help for Computer Tasks
Many store tasks are easier to hand off than to automate. A virtual assistant from OnlineJobs.ph can process orders, update listings, and handle supplier emails from a checklist. Give them a written process and limit what they can reach.
For a one-off job, such as a custom report or a spreadsheet cleanup, a freelancer on Fiverr can be quicker than learning the tool. Share access carefully and remove it when the job ends.
Common Mistakes With Remote Access
The first mistake is giving a helper full control of a computer that holds your banking and supplier logins. The second mistake is leaving access open after a project ends.
The third mistake is running a store before your company exists. If you have not formed your company, read my guide to business formation for high-ticket dropshipping. To file an LLC quickly, Bizee is one option I recommend.
The fourth mistake is skipping two-factor authentication. Turn it on for every remote access account you create.
Frequently Asked Questions
What is the best free alternative to TeamViewer?
AnyDesk lists a free personal version, RustDesk lists a free plan, and Zoho Assist lists a free plan and a 15-day trial. Chrome Remote Desktop states no price on its pages. Each has limits, so check them against your use.
How much does TeamViewer cost?
The TeamViewer pricing page I reviewed shows no plan prices. It lists annual subscriptions and quote-based enterprise licensing, so confirm the price with TeamViewer.
Which TeamViewer alternative has clear pricing?
Splashtop publishes prices for its Remote Access plans: Solo at $6 a month, Pro at $8.25 per user, and Performance at $13 per user, all billed annually. RustDesk also publishes prices for its self-hosted plans.
Is it safe to give a virtual assistant remote access?
It can be, if you limit what they can reach and use a tool with two-factor authentication and session logs. Keep banking and supplier logins on a separate computer.
Can I reach my computer from my phone?
Chrome Remote Desktop lists a mobile app, and AnyDesk lists mobile device support. Check each vendor page for the platforms it supports before you rely on it.
Final Verdict on TeamViewer Alternatives
Splashtop is a good first test for owners who want published prices, and Chrome Remote Desktop is worth a look if you only need to reach your own computer. AnyDesk and Zoho Assist suit teams that will confirm pricing first, RustDesk suits owners who want a self-hosted setup, and TeamViewer is worth keeping if it already works for you.
Start with a trial, confirm the current price on each live page, and test your real tasks before you commit. Then put your attention on traffic and sales, because the best remote access tool only helps when the products behind it can sell.
Want a high-ticket store with the products, suppliers, and pages already set up? Let my team build it for you. Get your store built →
Prefer to learn the model yourself? Start with my free mini course, or go deeper in the masterclass and coaching. Free mini course → Masterclass → Coaching →
Related Articles
If you found this useful, these guides go deeper on related topics:
- Zoom Alternatives: 5 Video Meeting Tools Compared for Store Owners (2026)
- Slack Alternatives: 5 Team Chat Tools Compared for Store Owners (2026)
- Loom Alternatives: 5 Screen Recording Tools Compared for Store Owners (2026)
- WeTransfer Alternatives: 5 File Transfer Tools Compared by Price, Limits and Fit (2026)
- Microsoft Office Alternatives: 5 Office Suites Compared by Price and Fit (2026)
Trevor Fenner is an ecommerce entrepreneur and world traveler from Seattle, Washington, and the founder of Ecommerce Paradise, a platform focused on helping entrepreneurs build and scale profitable high-ticket ecommerce and dropshipping businesses. With over a decade of hands-on experience, Trevor specializes in high-ticket dropshipping strategy, niche and product selection, supplier recruiting and onboarding, Google & Bing Shopping ads, ecommerce SEO, and systems-driven automation and scaling. Through Ecommerce Paradise, he provides free education via in-depth guides like How to Start High-Ticket Dropshipping, advanced training through the High-Ticket Dropshipping Masterclass, and fully done-for-you turnkey ecommerce services for entrepreneurs who want a faster, more hands-off path to growth. Trevor is known for emphasizing sustainable, real-world ecommerce models over hype-driven tactics, helping store owners build scalable, sellable, and location-independent brands.
He maintains homes in Seattle and Bali, spends most of the year overseas, and usually returns to Seattle for about a month each summer.
