Phone & VoIP Systems

Twilio is the name behind a lot of the text messages store owners send, and it is also a name that shows up in a lot of “how do I pay less” searches. The Twilio US SMS pricing page I reviewed lists $0.0083 per message segment, plus carrier fees, plus a monthly number charge. That […]

Google Voice is a common first business number for store owners, and it is also one people outgrow. The Google Voice page I reviewed lists a $0 Basic plan for individuals that requires an existing mobile number, and team plans at $10, $20, and $30 per user a month that need a Google Workspace plan […]

Eight VoIP services compared on list price, texting and international fees, E911 and number porting, so you can pick a business phone service without surprises.

The honest answer to “how much does a toll-free number cost” is that the number itself can cost as little as a couple of dollars a month, while the service around it can run from about $14 to roughly $100 a month depending on minutes, users, texting and add-ons. That spread is why one provider’s […]

If you are shopping for a toll-free number service, the first thing to know is that “toll-free provider” can mean two very different things. It can be a specialist that sells the number and the tools around it, or a business phone system that happens to include a toll-free number on some plan. Both can […]

Learning how to set up 800.com for an ecommerce store takes less time than most owners expect, and the order you do things in matters more than any single setting. Get the number, forwarding and greeting right on day one, and you can add texting, recording and call tracking over the following weeks without tripping […]

If your personal cell number is also your business number, you already know the problem. A supplier calls during dinner, a customer texts at 11 p.m., and your number ends up on a contact page, a dealer application and a domain record for anyone to find. Getting a second phone number for your business fixes […]

A vanity toll-free number is the kind of thing store owners either obsess over or ignore. Pick well and you get a number customers can remember after hearing it once, like 1-800-FLOWERS. Pick badly and you pay extra for a clever spelling that nobody can dial without asking you to repeat it. This guide covers […]

If you are searching for RingCentral alternatives, you have probably hit one of three walls. The price on the page is not the price on the invoice, the plan you need keeps moving up a tier, or the system does far more than a small store will ever use. All three are common, and none […]