If you run an ecommerce business and you have ever had to track down a fax machine just to send a signed supplier agreement, you already understand why online fax pricing matters more than it sounds like it should. FAX.PLUS by Alohi is the tool behind the affiliate link on this site, and before you commit to a plan you want a clear picture of what each tier actually includes, where the price jumps hurt, and which plan fits a business that only faxes a handful of documents a month versus one that processes hundreds.
This breakdown covers every FAX.PLUS pricing tier for 2026, what each plan is actually built for, where the free plan falls short for a real business, and how the pricing stacks up against competitors like eFax and MetroFax. If you want the full feature rundown first, read the FAX.PLUS by Alohi review before committing to a plan.
Try FAX.PLUS free before you pick a paid tier. You get 10 free pages to test the service on real supplier paperwork before spending a dollar. Start with FAX.PLUS by Alohi.
Quick Pricing Comparison Table
Here is the full 2026 pricing lineup for FAX.PLUS, based on the official pricing published on the fax.plus website. Prices reflect monthly billing; annual billing brings the effective monthly cost down on every paid tier.
| Plan | Monthly Price | Pages Included | Team Members | Best For |
|---|---|---|---|---|
| Free | $0 | 10 pages/month | 1 | Testing the service |
| Basic | $6.99 | 200 pages/month | 1 | Solo sellers, light faxing |
| Premium | $13.99 | 500 pages/month | 1 | Regular supplier paperwork |
| Business | $27.99 | 1,000 pages/month | 5 | Growing ecommerce teams |
| Enterprise | $79.99 | 4,000 pages/month | Custom | HIPAA, API access, SSO |
Every paid plan includes unlimited incoming faxes on a dedicated fax number, mobile apps for iOS and Android, and the ability to send from a scanned document or a native file like a PDF or Word doc. The differences between tiers come down to outbound page allowances, the number of users on the account, and which advanced features unlock at the higher end.
Free Plan: What You Actually Get
The free plan gives you 10 outgoing pages per month and access to a temporary fax number rather than a permanent dedicated line. It is genuinely useful for testing the interface and confirming the service handles your document types correctly, but it is not a real option for running a business. Ten pages disappears fast once you factor in cover sheets, multi-page supplier contracts, or a signed W-9 that needs to go out alongside a cover letter. Most ecommerce sellers will burn through the free allowance in their first real test and need to upgrade within the same week.
Basic Plan Breakdown: $6.99 a Month
The Basic plan is where FAX.PLUS starts to look like a legitimate business tool. For $6.99 a month you get a permanent dedicated fax number and 200 outbound pages, which is enough for most solo dropshippers or single-owner stores that only need to fax occasionally, think supplier onboarding paperwork, the occasional signed NDA, or insurance documentation for a new product line. If your faxing needs are light and predictable, this tier keeps costs low while still giving you a professional dedicated number that clients and suppliers can reach.
The catch is that 200 pages sounds like a lot until you are faxing back and forth with a supplier who insists on paper trails for every amendment to a purchase order. If you are working with multiple suppliers simultaneously, this plan can get tight by the middle of the month.
Premium Plan Breakdown: $13.99 a Month
Premium doubles the page allowance from Basic, up to 500 pages a month, while staying on a single user account. This is the plan most active ecommerce sellers land on. If you are regularly exchanging signed agreements with suppliers overseas, submitting paperwork for import documentation, or handling insurance and licensing correspondence that still requires a fax trail, 500 pages gives you real breathing room without paying for team seats you do not need yet.
Premium also tends to unlock faster processing on outbound faxes and priority customer support, which matters more than it sounds like when a time-sensitive supplier contract needs to go out before a deadline and the fax fails to transmit on the first attempt.
Business Plan Breakdown: $27.99 a Month
The jump to Business at $27.99 a month brings the page allowance to 1,000 and, more importantly, adds up to 5 team members on a single account. This is the tier that makes sense once your ecommerce operation has more than one person touching supplier relationships, whether that is a partner, a virtual assistant handling procurement, or a small ops team split across sourcing and fulfillment.
Team accounts on Business include shared access to sent and received faxes, which solves a real problem: without a shared account, one person ends up as the bottleneck for every supplier document that comes in, because only they can see it. With Business, anyone on the team with access can pull up a fax that came in from a supplier without waiting on a forward or a screenshot.
Enterprise Plan Breakdown: $79.99 a Month
Enterprise is built for businesses with compliance requirements or a need to connect FAX.PLUS into other systems. At $79.99 a month you get 4,000 pages, custom team sizing, HIPAA-compliant faxing for businesses that touch health-related products or documentation, API access for automating fax sending from your own systems, and single sign-on (SSO) for larger teams that manage access centrally.
For most ecommerce sellers this tier is overkill. It becomes relevant if you are running a larger operation with dozens of active supplier relationships, need to automate document sending through your existing tech stack, or sell in a category like supplements or medical devices where HIPAA-adjacent compliance and documentation trails actually matter.
HIPAA-compliant fax transmission is not just a marketing checkbox. According to HIPAA Journal’s coverage of fax and HIPAA compliance, covered entities and their business associates still need a signed business associate agreement and documented safeguards around any fax containing protected health information, even when the fax itself is sent digitally rather than over a phone line. That is precisely what the Enterprise tier’s HIPAA feature set is built to satisfy, and it is one of the few genuine differentiators separating Enterprise from simply buying more pages on Business.
Annual vs Monthly Billing
Like most SaaS pricing, FAX.PLUS discounts meaningfully if you commit to annual billing instead of paying month to month. The discount runs in the range of two months free across a 12-month commitment on the paid tiers, which effectively lowers the Premium plan enough to make it worth prepaying if you already know faxing is a permanent part of how you handle supplier paperwork. If you are still testing whether fax is even necessary for your workflow, stick with monthly billing for the first quarter before locking in a year.
Hidden Costs and Overage Charges
One thing that trips up new users: exceeding your monthly page allowance does not always mean an automatic overage bill. On most tiers, FAX.PLUS will either prompt you to upgrade or charge a small per-page rate for pages sent beyond your plan’s limit, depending on the account settings. Before you commit to a plan based purely on your expected monthly volume, add a buffer. Suppliers do not operate on your schedule, and a batch of amended purchase orders landing in the same week you are already close to your limit is a common way sellers end up paying more than they expected.
There is no setup fee on any tier, and canceling does not lock you into a contract on monthly plans. Annual plans are the one place to read the cancellation terms carefully before signing up, since prepaid annual subscriptions typically are not prorated for a mid-term cancellation.
How FAX.PLUS Pricing Compares to Competitors
Pricing only means something in context. Here is how FAX.PLUS stacks up against the other online fax services ecommerce sellers most often compare it to.
eFax, the legacy name in the category, generally starts higher on its entry-level plan than FAX.PLUS Basic while offering a similar page allowance, and eFax’s higher tiers scale in price faster. MetroFax positions itself as the budget option and sometimes undercuts FAX.PLUS Basic on price, but with a lower page ceiling and fewer team features at the equivalent tier.
If you are already paying for an all-in-one business communications suite, the comparison looks different. RingCentral bundles fax into a broader phone and messaging platform, so the effective cost of fax capability depends on whether you need the rest of the suite anyway. Nextiva takes a similar bundled approach. For a business that only needs fax and does not want to pay for a communications platform it will not fully use, a dedicated tool like FAX.PLUS tends to come out cheaper on a pure cost-per-fax basis.
You can see the full lineup, including free options and specialist tools, in the complete FAX.PLUS alternatives roundup.
Third-party review platforms back up the value comparison. On G2, FAX.PLUS carries a strong overall satisfaction score with reviewers frequently calling out the pricing as reasonable relative to the feature set, particularly the mobile app quality. Capterra reviewers echo the same sentiment on value for money, though a subset of reviews flag that heavier users would like to see a higher page ceiling before jumping straight to Enterprise pricing, a gap that is worth keeping in mind if your volume sits right at the edge of the Business plan’s 1,000 page allowance.
Which Plan Should Ecommerce Businesses Choose
For a brand new dropshipping store that has not yet needed to fax anything, start with the free plan to confirm the interface works for your document types, then move to Basic the moment you have your first real supplier agreement to send. If you already know you will be corresponding regularly with suppliers, whether for high ticket dropshipping agreements, licensing paperwork, or import documentation, Premium is the realistic starting point rather than something you grow into later.
Once you bring on a partner, virtual assistant, or ops hire who also needs visibility into supplier correspondence, Business becomes worth the jump even before you are close to the 1,000 page ceiling, purely for the shared account access. Enterprise only makes sense once compliance requirements or system integrations are a real, current need rather than a hypothetical future one.
FAX.PLUS Pricing for Common Ecommerce Use Cases
Supplier onboarding is the single biggest driver of fax usage for ecommerce sellers, particularly in high ticket categories where suppliers still expect signed dealer agreements before releasing pricing or shipping terms. A single onboarding packet with a dealer agreement, a signed NDA, and a completed W-9 can easily run 10 to 15 pages once cover sheets are included, so a seller onboarding four or five new suppliers in a month can burn through the Basic plan’s allowance quickly.
Business licensing and insurance paperwork is the second major use case. Depending on your state and the product category you sell, forming and insuring an ecommerce business can involve documentation that state agencies or insurers still process by fax rather than email, particularly for older systems that have not modernized their intake process. If you are still working through the legal side of setting up your business, the guide to business formation for high ticket dropshipping covers what paperwork you are likely to encounter before you ever touch a fax tool.
Returns and warranty claims processing rounds out the list. Some manufacturers and freight carriers, especially in furniture, appliances, and other bulky high ticket categories, still require faxed claim forms for damaged shipments. If your niche involves freight-shipped products, budget for this when picking a plan.
Is FAX.PLUS Worth the Cost
Compared to the alternative, which is either driving to a print shop that still offers fax service or trying to talk a supplier into accepting email despite their stated policy, FAX.PLUS at any paid tier is inexpensive insurance against a stalled supplier relationship. The real question is not whether the service is worth the money, it is which tier matches your actual volume so you are not either overpaying for pages you will not use or getting stuck upgrading mid-month every time a batch of paperwork comes in. Start conservative, watch your usage for the first month, and adjust the plan up or down based on what you actually send rather than what you assume you will need.
If you are building out the operational side of a dropshipping business and want a second set of eyes on your supplier setup, licensing, and vendor documentation workflow, our done for you services can help you get the paperwork side of the business right the first time.
Prefer to learn the process yourself before handing it off? Our one on one coaching walks you through supplier onboarding, documentation, and vendor relationships step by step so you know exactly what paperwork to expect before it lands in your fax queue.
Frequently Asked Questions
Does FAX.PLUS charge extra for international faxes?
International sending rates vary by destination country and are billed separately from your monthly page allowance on most plans. If you are corresponding with overseas suppliers regularly, check the current international rate table on the FAX.PLUS pricing page before assuming your monthly allowance covers those pages the same way domestic faxes do.
Can I switch plans mid-month if I run out of pages?
Yes. You can upgrade at any point and the new page allowance applies immediately, which is the fastest way to avoid overage charges if you realize partway through the month that you underestimated your volume.
Is there a free trial on the paid plans, or just the free tier?
FAX.PLUS’s free plan effectively functions as the trial, giving you 10 pages to test the service before committing to a paid tier. There is not a separate time-limited trial of the paid plans beyond that.
Do all plans include a dedicated fax number?
The free plan uses a temporary number, while every paid tier from Basic up includes a permanent dedicated fax number that stays with your account.
Is the Enterprise plan necessary just for HIPAA compliance?
Yes, HIPAA-compliant faxing with a signed business associate agreement is specifically an Enterprise-tier feature, so if your product category requires it you cannot get that protection on the lower tiers regardless of your page volume.
How to Estimate Your Real Monthly Fax Volume Before Choosing a Plan
Most sellers pick a fax plan by guessing, and most guesses skew low because it is easy to forget how many pages a single transaction actually generates. Before you commit to Basic, Premium, or Business, spend a week tracking every document your business would have needed to fax if you already had the service running. Count cover sheets, count multi-page contracts as their full page length rather than as one document, and count any correspondence that goes back and forth more than once, since amended agreements and revised purchase orders each count as a fresh fax.
A realistic exercise looks like this: a single supplier onboarding might involve a five-page dealer agreement, a two-page NDA, a one-page W-9, and a cover sheet for each, which puts you at roughly 11 pages before you have onboarded a single vendor. If you are actively sourcing and expect to onboard three to five suppliers in your first month, you are already looking at 30 to 55 pages just from onboarding, before factoring in any licensing paperwork, insurance documentation, or freight claims. That math is exactly why the free plan’s 10 page allowance runs out almost immediately for anyone doing real supplier work, and why Basic’s 200 pages is a safer starting point than it might initially seem excessive.
What Happens to Your Fax Number If You Cancel
A detail that catches sellers off guard: your dedicated fax number is tied to your active subscription. If you downgrade to the free plan or cancel entirely, you generally lose the permanent number and would need to set up a new one if you resubscribe later, which means any suppliers or partners who have your fax number on file would need to be updated. If you expect to pause and restart faxing seasonally, for example around a product launch or a specific sourcing push, factor that into your decision rather than canceling and resubscribing repeatedly, since number continuity matters more than the small savings from downgrading during a quiet month.
Getting Started
If you are ready to stop chasing down fax machines for supplier paperwork, start with FAX.PLUS by Alohi on the free plan and upgrade once you know your real monthly volume.
If you are still early in building out your high ticket dropshipping business, a few resources are worth reading before you lock in a fax plan, since they will shape how much supplier paperwork you end up handling in the first place. Start with our guide to what high ticket dropshipping actually is.
From there, our breakdown of the best high ticket niches will help you settle on a category. Our walkthrough on finding the best suppliers covers exactly the kind of vendor relationships that generate the paperwork this article is about.
You can also grab our free beginner’s guide to high ticket dropshipping for the full roadmap. Or head to the Ecommerce Paradise homepage to see everything else we offer.
Trevor Fenner is an ecommerce entrepreneur and the founder of Ecommerce Paradise, a platform focused on helping entrepreneurs build and scale profitable high-ticket ecommerce and dropshipping businesses. With over a decade of hands-on experience, Trevor specializes in high-ticket dropshipping strategy, niche and product selection, supplier recruiting and onboarding, Google & Bing Shopping ads, ecommerce SEO, and systems-driven automation and scaling. Through Ecommerce Paradise, he provides free education via in-depth guides like How to Start High-Ticket Dropshipping, advanced training through the High-Ticket Dropshipping Masterclass, and fully done-for-you turnkey ecommerce services for entrepreneurs who want a faster, more hands-off path to growth. Trevor is known for emphasizing sustainable, real-world ecommerce models over hype-driven tactics, helping store owners build scalable, sellable, and location-independent brands.
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