Installing LiveChat takes about ten minutes. Picking the plan, placing the widget and setting your hours are what decide whether it earns its subscription. A step-by-step setup for a high-ticket store, with the two gates that catch people on the entry plan.

LiveChat bills per seat, Tidio bills per conversation your team actually answers. At one person LiveChat is about $62 a year cheaper. At two people Tidio is about $886 cheaper, because LiveChat’s entry plan allows one user and Tidio’s allows ten.

Freshchat publishes a free plan for up to 10 agents and Tidio publishes one for 10 seats, while LiveChat’s cheapest multi-agent option is $1,176 a year for two. The three tools meter on completely different units, so comparing headline prices compares nothing. Full 2026 breakdown.

LiveChat advertises $19 a month, and that plan allows exactly one user. Adding a second person moves you to Team at $49 each, so your bill goes from $228 a year to $1,176. Every tier, both billing cycles, the 100-visitor cap and the 60-day history limit, verified from the pricing page.